Effective Date: 12/14/2025
Welcome to Ideal Design and Solutions (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website https://idealdesignandsolutions.com, our services, and any related communications, including SMS, email, and automated messaging.
By accessing our website, submitting a form, purchasing services, or opting in to receive communications, you agree to be bound by these Terms. If you do not agree, please do not use our services.
1. Company Information
Business Name: Ideal Design and Solutions
Owner: Loys Parker
Phone: 314-948-7781
Email: support@idealdesignandsolutions.com
Location: St. Louis, MO
2. Services
Ideal Design and Solutions provides, but is not limited to, the following services:
- Website design and development
- Automated follow-up systems (SMS & email)
- Web chat and missed-call text-back systems
- Reputation management and review generation
- Lead capture and communication management platforms
- Digital marketing and related consulting services
All services are provided on a best-effort basis and may be subject to additional service agreements, proposals, or invoices.
3. User Responsibilities
By using our services, you agree that you will:
- Provide accurate and truthful information
- Use our services only for lawful purposes
- Not misuse, abuse, or attempt to exploit our systems
- Comply with all applicable local, state, and federal laws, including TCPA and CAN-SPAM regulations
You are solely responsible for how you use our tools, platforms, and messaging features.
4. SMS Messaging Terms (A2P Compliance)
By providing your phone number and opting in through our website, forms, chat widgets, or other methods, you consent to receive SMS messages from Ideal Design and Solutions. These messages may include:
- Appointment reminders
- Service updates
- Account notifications
- Customer support messages
- Promotional or informational messages (when applicable)
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message. You may receive a confirmation message upon opting out.
For help, reply HELP or contact us at support@idealdesignandsolutions.com or 314-948-7781.
We do not sell or share your mobile number with third parties for their marketing purposes.
5. Email Communications
By submitting your email address, you agree to receive emails related to our services, updates, and marketing communications. You may unsubscribe at any time using the link provided in our emails.
6. Payments and Billing
All fees for services are agreed upon in advance through proposals, invoices, or service agreements. Payments must be made according to the agreed terms.
Failure to pay may result in service suspension, termination, or loss of access to domains, hosting, or tools managed by Ideal Design and Solutions.
7. Intellectual Property
All content, designs, code, graphics, logos, and materials created by Ideal Design and Solutions remain our intellectual property unless otherwise stated in writing.
Clients may not copy, resell, or redistribute our materials without written permission.
8. Third-Party Services
Our services may integrate with or rely on third-party platforms (including but not limited to SMS carriers, email providers, hosting companies, and CRM tools). We are not responsible for outages, delays, or issues caused by third-party services.
9. Limitation of Liability
To the maximum extent permitted by law, Ideal Design and Solutions shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our services.
Our total liability shall not exceed the amount paid to us for services in the previous 30 days.
10. Termination
We reserve the right to suspend or terminate services at our discretion if these Terms are violated, payments are not made, or misuse of our systems is detected.
11. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
12. Changes to These Terms
We may update these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Missouri, without regard to conflict of law principles.
14. Contact Information
If you have questions about these Terms, please contact us:
Ideal Design and Solutions
Email: support@idealdesignandsolutions.com
Phone: 314-948-7781
By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.